Maggie manages the team, the office and specific projects. She has managed RTOs for many years and has considerable operational expertise. Workflows and procedures are her thing, and she's also involved in developing and customising assessments, mapping units of competency and conducting external validation.
Prior to joining RTO Advance, Maggie co-founded and managed a private metaphysical education college from 2009 to 2012. During this period, her diverse responsibilities included project managing the establishment of the college at its new premises, assisting in the refurbishment of the venue, as well as designing and creating marketing material. In addition, Maggie established the record management for the college in compliance with accreditation standards, developed course materials, and was responsible for organising and running graduations and open days. Maggie also managed the day-to-day operations of the college involving bookkeeping, course planning and scheduling, budget forecasting and other administrative functions. She also conducted training and assessment of Diploma students.
Maggie also managed the operations of the UnitingCare Unifam Counselling & Mediation RTO Training Department, in the delivery of counselling and mediation courses for five years. She has had additional experience as a practice manager, transitions/project manager and ten years experience as a primary school teacher.